- Shipping Policies
- Confirm your payment
If you paid with a wire transfer, send us your card deposit to our Costumer Care Center.
- By email: firstname.lastname@example.org
- By WhatsApp / Cellphone: (449) 919 6307
- By Facebook: Muletta
- Guide Number
Our Costumer Care Center will send you your guide number through the means used to contact us.
- Track your order
With your guide number, through FedEx’s phone number 01.800.003.33.39, or it’s webpage www.fedex.com.
Between Aguascalientes’s City : 2 business days
Interior Of The Mexican Republic: 3 to 5 días business days
United States of America: 7 to 10 business days
Between Aguascaliente’s City : $12.00 Dollars
Interior Of The Mexican Republic: $12.00 Dollars
United States of America: $12.00 Dollars
Company in charge of the parcel: FedEx
The brand Muletta is responsible until the moment the package is delivered to the parcel of FedEx and it has been sent the guide number to the client, from that momento we pass the responsability to the FedEx Enterprise with phone number: 01.800.003.33.39, or the webpage: www.fedex.com.
The Brand Muletta can only be held responsable for internal mistakes in the shipping process.