In compliance with the Federal Law on Protection of Personal Data in Possession of Private Individuals, José Adrián Martínez López (Muletta) informs you that you are responsible for your personal data. The “User” may contact José Adrián Martínez López (Muletta) at any time via email at electrónico contacto@muletta.com or directrly at Jardín de la Estación 501 B, Jardines de la Asunción, Aguascalientes, Ags. Zip Code. 20270. Our contact phone numbers are (449) 9180180 y (044) 449 919 6307. We protect and secure your personal data in order to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized use of personal data.

PERSONAL INFORMATION

The provided information shall always be accurate and complete. The user is responsible at all times for the provided data and, in any event, will Jóse Adrian Martinez Lopez (Muletta) be held responsible for the veracity of the information.

The requested information to be given by the User in www.muletta.com is: Full Name, Contact Information, Mailing Address, E-mail, Billing Information, Credit or Debit Card. Your personal data will be treated according to the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the legislation. The confidentiality of your personal data will be achieved by establishing and maintaining an effective implementation of administrative, technical and physical measures, in order to avoid damage, loss, alteration, destruction, use, access or improper disclosure.

DATA TRANFER

The holder of the personal data, authorizes José Adrián Martínez López (Muletta), to transfer the data provided to third parties (either legal persons or legal entities), which on the occasion of a commercial relationship with José Adrián Martínez López (Muletta), require them for full business compliance; he may also transfer them to multiple banking financial institutions for contact and marketing of their products or financial services.

The holder of the personal data, understands and agrees that at no time shall sensitive data or property data can be transferred. In the case of not agreeing with the transmission here referred to, the holder must contact through our e-mail: contacto@muletta.com, or on our phones: (449) 9180180 y (044) 449 919 6307, in a period of no more than 5 (five) business days after the publication of this notice, otherwise after the term has passed, he/she accepts and authorizes the brand Muletta to do the transfer.

WHAT COOKIES ARE AND HOW ARE THEY USED

The acceptance of cookies is not a requirement to visit our page. However, we would like to point out that the use of the “cart”, in Muletta for placing the order is only possible with the activation of cookies. Cookies are small text files that identify your computer to our server as a unique user when you visit certain pages on our site and that are stored by your internet browser on your computer’s hard drive.

Cookies can be used to recognize your internet protocol address, which saves you time while you want to enter to our site. We only use cookies created for your convenience in the use of Muletta (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use any other information about you (for example for targeted advertising).

Your browser can be configured to not accept cookies, but this would restrict the use of our website. Please accept our guarantee that the use of cookies does not contain personal or private data, and is virus-free. If you would like more information about cookies, go to Http://www.allaboutcookies.org, and for information about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html. In the case of use of cookies, the “Help” button that is located in the toolbar on most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable all cookies.

USE OF INFORMATION

The requested information allows José Adrián Martínez López (Muletta) to contact users and potential customers when necessary to complete the purchase procedures. In addition, José Adrián Martínez López (Muletta) will use the obtained information to:

  • Ensure an efficient service • Report on new products or services that are related to the requested or purchased by the customer • Comply with our obligations to our customers • Report changes in our products or services to provide a better attention. The personal or business data provided by the user will be part of a file containing your profile. The users can modify their profile at any time by using their username and password.

USE LIMITATIONS AND INFORMATION DISCLOSURE

In our notification program for promotions offers and services through e-mail, only José Adrián Martínez López (Muletta) has access to the information gathered. This type of advertising is done through notices and promotional e-mails, which shall only be sent to you and to those registered for this purpose, this instruction can be modified by you at any time by sending an email to Contacto@muletta.com.

ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION AND OBJECTION)

The area responsible for the management and administration of personal data is: Costumer Service, you can contact them via e-mail: Contacto@muletta.com or directly in the Jardín de la Estación 501, Jardines de Aguascalientes, Aguascalientes, Ags. Zip Code 20270. Our telephone numbers are (449) and (044) 9180180 4499196307

TO EXERCISE YOUR ARCO RIGHTS AND REVOKE THE GIVEN CONSENT

As the holder of personal data, the “User” may exercise the ARCO rights (access, cancellation, rectification and objection to the processing of personal data), or revoke consent granted to José Adrián Martínez López (Muletta), for the use of their personal data, by sending your request directly to the Customer Service department through the email account: contacto@muletta.com. This request must contain at least: (a) name and address or other means to let you know the answer to your request; (b) the documents to prove their identity or, as the case may be, the legal representation; (c) the clear and precise description of personal data for which the exercise of any of the ARCO rights is requested, (d) the expressed manifestation to revoke your consent to the processing of personal data and therefore the request for them not to be used, (e) any other element facilitating the location of personal data. Your request must be accompanied by the grounds on which such revocation is requested, and an official identification of the data holder or of his representative.

Within a maximum period of 20 (twenty) days we will deal with your request and we will inform you about its status via the email you used to send us the request. José Adrián Martínez López (Muletta) prompts the user to update their data each time they undergo some modification, as this will provide you with an efficient and personalized service.

INFORMATION TRANSFER UPON JUDICIAL REQUEST

José Adrián Martínez López (Muletta) only makes data referrals to comply with its obligations toward customers. José Adrián Martínez López (Muletta) will only share data when he is required to do so by judicial order to comply with the procedural provisions

PROTECTION

We offer security and confidentiality for the bank information used at the time of purchasing a product online, we have a secure server under the SSL protocol (Secure Socket Layer) so that the information sent, is transmitted encrypted to ensure its protection.

To verify that you are in a protected environment, make sure you see an “S” in the navigation bar “httpS”://. However, in spite of working each day with safer tools, the protection of the data sent over the Internet cannot be guaranteed 100%; therefore, once received, every effort will be made to safeguard the information.

CHANGES TO THE PRIVACY NOTICE

We reserve the right to make changes or updates this privacy notice at any time, in order to keep updated with the legislative or legal changes, internal policies, new requirements made for providing or offering our services or products and market practices. These modifications will be made available to the public through our Internet page www.muletta.com, section privacy notice.

ACCEPTANCE OF THE TERMS

This privacy statement is subject to the terms and conditions of the website of José Adrián Martínez López (Muletta) described above, which constitutes a legal agreement between the user and José Adrián Martínez López (Muletta). If the User uses the services on the site of José Adrián Martínez López (Muletta), this means they have read, understood and agreed to the terms set out above.

AUTHORITY

If the user/client believes that their rights have been violated with regard to the protection of personal data, they have the right to go to the appropriate authority to defend its exercise. The authority is the National Institute of transparency, Access to Information and Data Protection (INAI), their web site is: www.ifai.mx.

Last update for this Privacy Notice:

01/july/2016 Aguascalientes, Aguascalientes. Mexico.

 

Limitation of Liability

IN NO CASE WWW.MULETTA.COM OR ITS AFFILIATES AND SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR TO ANY OTHER THEORY, THAT MAY OCCUR DUE TO OR IN RELATION TO THE USE, INABILITY TO USE OR EXECUTION OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE ON THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of a limited resource. Because some jurisdictions do not allow limitations on the duration of implied warranties, or the exclusion or limitation of liability for consequential or incidental damages, it is possible that the above limitations may not apply.